Abstract
Emotional intelligence (EI) is concerned with personal and behavioural attributes that enable individuals or
organisations to performup to an acceptable standard. Construction industry is composed of stakeholders of
individuals and organisations working towards a common purpose of providing value for clients'
money.This study is designed to evaluate the benefit of EI to the performance of construction projects. Using
survey approach, primary data was collected by the use of a well-structured questionnaire. Adopting
convenience sampling method, copies of questionnaire were distributed to construction project managers
(CPM), architects, quantity surveyors (QS), construction managers (CM), facility managers (FM) and
engineers in the South African construction industry and the retrieved copies were analysed. From the
findings, it can be concluded that EI does not only hold the key to overall improvement of the project, but will
also improve communication among construction clients and the entire team members;this will result in
improved relationships among construction professionals and other stakeholders for the achievement of
better performance of construction projects. It is therefore necessary for professionals and other stakeholders
in the construction industry to improve on their intelligence quota by taking intelligence test at various time.
Materials such as books, articles andso on on EI shouldalso be consultedfor individual improvement.