Abstract
Effervescent e-Government development entails that e-Government applications and solutions
are accessed by a majority of citizens and businesses accessing many of government
information or services and participating in the different governance value chains. In the case
of Zambian where e-Government development is in its nascent stages, anecdotal evidence
suggests that a majority of the population and businesses do not engage in e-Government let
alone know that it is being implemented in Zambia. Because of a large number of e-Government
projects failing to meet their expectations especially in resource-constrained environments, the
need to carefully understand contextual factors influencing e-Government development cannot
be overemphasized. This research explores multivariate analysis of factors modelled as
multivariate random variables. The study analyses individual factors influencing e-Government
using Principal Component Analysis (PCA) as a factor reduction process. The end of PCA
shows the critical factors at the centre of e-Government development in Zambia.